FAQ

1. Do you only ship products to the U.S.?

We ship worldwide!

 2. Which company handles your shipping?
Most of the orders are shipped via UPS.
 3. How much does shipping cost?

Enjoy free worldwide shipping on all orders! No matter where you are, we’ll deliver right to your doorstep at no extra cost.

 4. Do I need to pay taxes on my order?
No, most of the orders are tax-free.
 5. How long will it take for my order to arrive?
Depending on the destination, orders will arrive between 2 to 14 business days.
 6. Is there a tracking number for orders?
Yes, you will receive a tracking number once your order is shipped.
 7. Can I change my address after placing an order?
If the order hasn’t been shipped yet, you can update your shipping address.
 8. Can I cancel my order?
Yes, you can cancel your order up to 2 days before it is shipped.
 9. How can I request a cancellation?
Please contact us via email or the contact form to request a cancellation.
 10. How long does it take to get a refund after cancellation?
Refunds will be processed within 30 days after the cancellation is confirmed.
 11. What should I do if my product arrives damaged?
Please send pictures or videos of the damaged product, and we will evaluate it for a refund or compensation.
 12. Can I return a product?
No, we do not accept returns unless there is a defect or damage in the product.
 13. Are your products suitable for children and pets?
Yes, we offer products that are designed for children and pets.
 14. How can I contact support?
You can reach us via email, the contact form, or other methods listed on our Contact Us page.
 15. Do your products come with a warranty?
Yes, some of our products come with a warranty. Please check the product details for specific information.
 16. Do your products promote health and comfort?
Yes, our products are designed to enhance physical and mental well-being.
 17. Are your products environmentally friendly?
We strive to offer products that are sustainable and eco-friendly.
 18. Can I specify the delivery time for my order?
Currently, you cannot choose a specific delivery time, but we will ensure your order arrives as quickly as possible.
 19. Can I have my order delivered to a location other than my home?
Yes, you can specify an alternative delivery address during checkout.
 20. Do you offer any discounts or special promotions?
Yes, we occasionally have special promotions. Check our homepage for the latest deals.
 21. Can I purchase multiple items in one order?
Yes, you can add multiple items to your cart and place one order.
 22. Do you accept PayPal?
Yes, we only accept PayPal for payments.
 23. How can I track my order?
You will receive a tracking number after your order is shipped, and you can track it via the UPS website.
 24. What should I do if I encounter a problem while placing an order?
Please contact our support team, and we’ll help resolve the issue.
 25. Is there faster shipping available?
Currently, our delivery time is between 2 to 14 business days, and we do not offer faster shipping options.
 26. How can I sign up on your website?
You can create an account by going to the account section and signing up with your details.
 27. Is my information secure on your site?
Yes, we use advanced security technologies to protect your data.
 28. Can I view my past orders?
Yes, by logging into your account, you can view your order history.
 29. Can I send my order as a gift to a friend or family member?
Yes, you can enter your friend or family member’s address as the shipping destination.
 30. What are your most recommended products?
Our best-selling products include home comfort items, organization tools, and health and wellness products.